Statcare clinic aims to make waiting a little easier for patients

Posted By: Richard Deschamps · 9/29/2012 12:27:00 PM

A popular West Island walk-in medical clinic wants to make the lives of patients much easier.

The Statcare Clinic on Stillview Ave. in Pointe Claire is currently testing out a system that will alert a patient when it's time to see the doctor. The goal is to spare patients all those hours reading magazines in a waiting room, waiting for their turn.

Starting the week of October 8th, a patient arriving at Statcare will be checked in and triaged, and then, unless its an emergency, they'd be released until they're alerted on their cell phone or home phone that its almost their turn to see their doctor.

Eleanor Phelan Mootoosawmy, the clinic's executive director says the new system will help save people a lot of time.

"If you want to go home and prepare some dinner for your children, go pick up your children from school, go and do a few groceries, you're just not tied to that chair in the waiting room," she says.

Patients will be handed a number at the clinic that they dial into their phone and register for the service, which will cost them three dollars per usage.

A small price to pay, says Mootoosawmy, for the freedom they'll get in return.

Photo: Google Street View

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  1. Carol posted on 09/30/2012 09:04 AM
    Why not do this at all hospital emergency rooms. This senior citizen spent 11 hours in severe pain waiting to see the doctor for a broken bone. Would gladly have paid the extra charge to wait comfortably at home. Hospital is a ten minute drive. This could also keep you from catching whatever diseases are present in the overcrowded emergency rooms.
  2. Toronto Injury Lawyer posted on 10/02/2012 12:38 AM
    This is an appreciable work. I am appreciating it very much. I have never read such a lovely article and I am coming back tomorrow to continue reading on patients.
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