Fighting high roaming fees

Posted By: Laura Casella · 1/11/2013 9:12:00 AM

A Montreal woman is spearheading a class action lawsuit on behalf of everyone who has been dinged by high roaming fees while outside Canada.

The class action suit targets Bell, Telus, and Rogers, which also includes Fido. 

Inga Sibiga says she decided to launch the suit after she returned from the U.S. and received a $250 cell phone bill for roaming charges. She tells La Presse she is fed up of paying these excessive fees.  

Rogers client Douglas Leslie called CJAD news to say he lived a similar experience. Before going on a business trip to Texas this past summer, he called his cell phone provider to try and avoid paying high fees. He was offered a long distance package, which included unlimited calls in North America. Yet, when he returned from his trip, he received a $2000 bill in the mail.

"It was shocking. $800 was for voice roaming fees. I was using my phone for a lot of conference calls, figuring I have North American long distance. I am now paying $200 a week to pay it off."

2010 figures show that Canadian consumers pay three times higher in roaming charges than other cell phone users in the world.

Although a judge has not yet approved the suit, law firm Trudel-Johnston is already compiling the names of people who want to join. 

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