Target stores in Quebec will have bilingual self-check-out service, but not in time for Christmas.
The US-based box store chain is being criticized for having the service in French only at its Quebec stores.
A spokesman says the technology it uses is imported from its stores in the US and can only be programmed in one language.
Sebastien Bouchard admits that the store may have been a bit hasty when it opened its Canadian stores in September, having realized only too late that the platform couldn't support bilingual service.
The store is developing new software that will be installed in all of its Canadian stores, he says.
"We also have certain communities in other provinces where we have significant numbers of French-speaking guests," he says. "That's why we decided to do it across the board, so that way we'll be able to serve our guests in the language of their choice, no matter where they are."
The new technology will be installed by next spring.