Big name retailer The Brick is being accused of trying to go back on an online Boxing Day offer.
On the evening of December 24th to the 25th customers making online purchases received an additional 50 percent off at check out.
Now, on their Facebook page and by email The Brick has contacted customers to say the discount was erroneous and customers who want the item will need to pay the advertised price.
“I purchased a kitchen table for $199, then I received an email saying there was a pricing error online and due to this we need you to email us back with a phone number so we can let you know what the correct price is, there wasn't an apology or anything," Shadia Han, one of the customers who was contacted said.
"Then, they want to offer us a 10 percent discount instead, which I think is rubbish."
The Office de la protection du consommateur says the price at check out is legally binding and customers in this situation should send a legal letter to The Brick asking them to respect that contract.
Otherwise, they can file a complaint with the office and take them to small claims court.
The Brick would not comment on what constitutes a contract but specified that none of the purchases had been completed. It also suggested customers who are upset about the change contact customer service.