Some La Ronde customers are upset about what the amusement park is doing to avoid ticket fraud. Like other Six Flags parks, it has started using biometric scanners for season-pass holders.
La Ronde says the new finger print scanner system will cut down lines and ensure season passes can’t be shared.
“The risk is always there, that information can be hacked by someone from the outside, so it’s a valid question for La Ronde; what are they doing to make sure that the information doesn’t fall into the wrong hands?” Carmi Levy, CJAD tech expert said.
“I was surprised to see that, it feels sketchy, everyone has a unique finger print and they can use it against us, if La Ronde gets hacked,” said John Boucher, a La Ronde season-pass holder from Dorval.
He says he feels La Ronde is using the system to save money on ticket fraud and it has nothing to do with line ups.
“There was still a line, I don’t think it made a difference, I think it's more for them than for us.”
“If it gets my kids out of the house it doesn’t bother me, and if it’s against the law they’ll get shut down soon enough," said Olga Makridina-Bhalla, who has bought a family pass for La Ronde for the last three years.
By law La Ronde must declare the system to the Commission de l'acces à l'information du quebec.
Boris Perron with the provincial access to information commission says Six Flags lawyers contacted them after the system was installed to comply with the law “within a few days.”
He says they did not know the regulations because it is unique to Quebec.
Adding La Ronde will not be forced to destroy data already collected, but as per provincial regulations, it is required to explain how the data will be used and get consent from customers.
La Ronde spokesman Jules Hébert said La Ronde consulted with parent-company Six Flags' legal experts and they believe they are in the clear.
"We're not talking about finger prints, but a finger scan to identify points on your finger that will generate a mathematical formula. The formula will be saved on local servers. The way it's encrypted, the data can't be used for any purpose other than identifying season-pass holders.”