Joanne Black wants answers after her 16-year-old daughter was allegedly targetted by the same Société de Transport de Montréal bus driver twice in under a month for not speaking in French.
Black emailed firstname.lastname@example.org after hearing that a female STM bus driver refused to speak to her daughter Morgan in English when Morgan spoke English to the driver.
According to Black, the driver first tried to coax Morgan into speaking French when she tried to exit the bus on June 7 by keeping the bus doors closed when Morgan was trying to leave, simply repeating "good night" to her in French, and only opening the doors after Morgan responded in French.
Just over three weeks later, Black says Morgan encountered the same driver.
Greeting the driver in English, Black says the driver then told Morgan repeatedly "you can speak French." Black says the driver even shouted the comment at Morgan after she had taken a seat at the back of the bus.
When it was time for Morgan to disembark, Black says the driver didn't stop—even though Morgan had signaled it was her stop and was waiting at the back doors of the bus.
When Morgan tried to bring this to driver's attention she was again told to speak in French, according to Black, to which Morgan responded by saying she didn't have to.
It was then Black says that Morgan confronted the bus driver about the incident on June 7, but the driver said Morgan was "imagining things" before finally stopping the bus and letting Morgan off.
"[My daughter] doesn't need this kind of crap," said Black. "It's just ridiculous, and believe you me, she speaks French fluently, she's just not interested in dealing with something like that."
"Bottom line is she's a bus driver, she should stick to doing her job. The passengers have a right to go where the need to go without any confrontation."
Black says she and her daughter have filed a complaint with the STM.
STM spokesperson Amélie Régis says the STM will conduct an internal investigation once the complaint is seen and processed.