Downtown Chapters closing


The big downtown Chapters store is closing.

A spokesman for the bookstore chain told CTV it will be shutting down on October 4th.

Lingerie giant Victoria's Secret will be opening a store at the location in the middle of next year.

Indigo VP of Public Affairs Janet Eger says in a statement that they'll be focussing activities at their Indigo store at Place Montreal Trust and they'll try to keep as many employees as possible. 

Shoppers at the downtown Chapters on Ste Catherine St. West were very sad to hear the news.

One longtime Chapters shopper who did not wish to be identified said he often goes there during his lunchbreak from work, pleased with the human touch it offers that no website can.

"It's terrible, it's a great bookstore, it's been here forever. They have great staff in there and they do help," he said.

"It's so relaxing to go in there. You just walk around and look at stuff and pick it up and look through it."

Others agreed that the in-person shopping experience beats on-line shopping anyday.

"I just like the feeling, being around the people, browsing through the books. Online, it's not the same, you go through related searches and stuff. Here you can actually walk around and hold the books," said one shopper as he tucked a purchase into his bag.

"I buy directly because I don't have a computer at home," said a wheelchair-bound woman coming out of the store with her new purchase.

And what will be their options now?

"I guess I'll have to go to Indigo," said the woman.

"I'll go to the Chapters at Fairview (Shopping Center) then," said one woman as she emerged from the store with her daughter.

The longtime Chapters shopper had to think about that one.

"Where will I go? I don't know," he laughed.

"I'll have to find another bookstore. There must be another bookstore. I hope."

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  1. Tina posted on 07/30/2014 02:24 PM
    I am sad but not surprised. Yes, the ebook has taken a bite out of the apple, but I have been going to Chapters for over 30 years and I have to say that their "new" approach to book selling, i.e. not carrying anything in the store except for the most recent "in" reads has not served them well at all.

    I can't count how many times I have been in this store looking for a book only to be told "we don't carry that in the store, but may we order it for you online?"

    If i wanted it ordered online, I would have done it myself - if I am at the store, it is because I expect to find a book and have it in my hands NOW! (physical book that is).

    Also, Heather Reisman and her view of the new bookstore - sell lots and lots of non book related items at highly inflated prices and hope they will come....

    I will miss the "old" Chapters from the 80's, 90's.
  2. Barcham posted on 07/30/2014 04:58 PM
    There has been a book store on that corner as long as I can remember, going back decades. It will be a sad day when it closes down. Another chapter in the story of English Montreal comes to a close, no pun intended.
    1. Richard posted on 07/30/2014 09:37 PM
      @Barcham It has nothing to do with being English
      People want to shop on line? This is what is going to happen....more and more stores will close in favour of online shopping
  3. Annie posted on 07/30/2014 07:29 PM
    I suffer from anxiety, it's always been difficult for me to go out shopping. One of the few places I've always felt comfortable is chapters, ill take a taxi there to avoid the buses. THe staff have never been intrusive or made me feel like I had to have a shopping agenda to stay there, although I've always walked out with 2 or 3 treasures. Because that's what books are : TREASURES.
    I can't even begin to explain how much it bothers me that this city thinks it needs another underwear store instead of a place where you can feed your mind and soul. Perhaps my general avoidance of people wasn't such a bad idea since I see little hope in humanity anyway.
    1. Richard posted on 07/31/2014 04:12 PM
      @Annie What does this have to do with the city The city is not throwing them out in favour of an underwear store
    2. Mike posted on 08/01/2014 07:11 PM
      @Annie It's not that people aren't buying books, it's just that they are buying them online now, via Amazon and similar sites. It is easy to look online, find an interesting book, reviews of the book, etc. The brick-and-mortar stores have a tough time as a result.

      An underwear store -- or any clothing store for that matter -- likely has a better chance because most people (at least I think) want to see the clothes before they buy it, try it on, feel it, etc. Clothing is something that, in general, requires "being there" much more than buying a book.

      It is sad to lose a place like that which had a sense of community -- but that's how the world is now.
  4. Howard posted on 07/30/2014 08:23 PM
    Its a very sad that Chapters is closing. Like we really need another VS store. I loved stopping in on a Sunday afternoon with my wife, hang out, order a good cup of coffee , look at all the new books and magazines and finally go to the cash with a good book and magazines...
    1. Jon posted on 07/31/2014 09:52 AM
      @Howard To be fair, the only other VS store in the entire region is in Laval...
  5. Cat posted on 07/30/2014 10:04 PM
    Nooooo! I'm actually really upset by this because this is my favourite bookstore in downtown. Indigo at Place Montreal Trust just doesn't have the same atmosphere.
  6. Rhonda posted on 07/30/2014 11:28 PM
    More need for bras than sad...
    1. Barcham posted on 08/01/2014 02:58 PM
      @Rhonda Especially Victoria's Secret which is nothing more than the modern version of Frederick's of Hollywood. Shame it could not be something with class such as Aubade, Simone Perele or Lejaby.
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